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Avaya, Sestek sign MoU to bring voice-enabled smart technologies to Avaya’s platforms

Speech-enabled smart technologies provider Sestek and Avaya have signed an MoU, that will see Sestek become a Technology Partner of Avaya. Signed at the...

Avaya unveils new desktop experience sevices for any UCaaS platform

Avaya Holdings Corp. announced new Avaya Desktop Experience open SIP offerings to enable UCaaS providers to deliver a richer experience to the business desktop,...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Unified Communications

Avaya Holdings Corp. announced that Avaya is again positioned as a Leader in the Gartner Magic Quadrant for Unified Communications, the ninth time that...

New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy

Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...

New Avaya IP Office now available globally

Avaya Holdings Corp has today announced that the new Avaya IP Office release is now available globally. Avaya IP Office helps businesses drive greater...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Communication technology firm Avaya said that it was introducing end-to-end Contact Center-as-a-Service (CCaaS) solutions for the Asia-Pacific market, with the first offerings available in...

Avaya adds cloud-based team collaboration to the Avaya Equinox Experience

Equinox Experience, the company’s signature unified communications and collaboration user interface and cloud service. The Avaya Equinox Experience is a sleek, personal user interface...

Avaya completes acquisition of Spoken Communications

Avaya Holdings Corp. announced that it has closed its acquisition of Spoken Communications (“Spoken”), a leading innovator in Contact Center as a Service (CCaaS)...

Post financial restructuring, Avaya is operating at its full potential: Fadi Moubarak, Avaya

In an interaction with CRN, Fadi Moubarak, Vice President - Channel, Avaya shares insights into the company’s strategies post Chapter 11 and how it...
Avaya Edge World Tour

Avaya hosts premier partner event in Mumbai, plans to strengthen partner ecosystem

Avaya today announced that it successfully concluded its premier channel partner event – Avaya Edge World Tour on 22nd December, 2017 at The Oberoi...

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Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...

In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...

Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...