Visual Engagement Tools Deliver Great CX: What You Need to Know
These tools will allow agents to create a more personal and secure customer experience at any distance
The Office and the Future of the Conference Room
What we need is a creative approach to the conference room
Its Great to Put Your Webinars to Work on GoToStage!
GoToStage collects organizers’ content from their channel pages into a one-page hub for on-demand webinars, making it more discoverable by viewers
Technology Adoption in 2020 is encircled 3 Phases
At LogMeIn we have seen first-hand the process by which many businesses have worked through the challenges of having the majority of their workforce work remotely while keeping them connected and productive
How to future-proof customer experience for a digital-first ‘new normal’
COVID-19 has accelerated CX trends that were already percolating for some time: the crisis has become a catalyst pushing more customers
Latest article
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services
David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit. In this newly created role,...
Tech Mahindra sets-up Quantum CoEs in Finland and India to bolster innovation across sectors
Makers Lab, the research and development arm of Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services & solutions, sets...
