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Visual Engagement Tools Deliver Great CX: What You Need to Know

These tools will allow agents to create a more personal and secure customer experience at any distance

The Office and the Future of the Conference Room

What we need is a creative approach to the conference room

Its Great to Put Your Webinars to Work on GoToStage!

GoToStage collects organizers’ content from their channel pages into a one-page hub for on-demand webinars, making it more discoverable by viewers
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Technology Adoption in 2020 is encircled 3 Phases

At LogMeIn we have seen first-hand the process by which many businesses have worked through the challenges of having the majority of their workforce work remotely while keeping them connected and productive

How to future-proof customer experience for a digital-first ‘new normal’

COVID-19 has accelerated CX trends that were already percolating for some time: the crisis has become a catalyst pushing more customers

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Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...

In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...

Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...