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Connected customers expect a hyper-personalised, effortless experience but organisations are slow to respond: Report

NTT Ltd, a world-leading global technology services provider, has revealed the findings of its annual Global Customer Experience Benchmarking Report titled “The Connected Customer:...

Data, automation, IoT will enable virtual societies in 2020, says NTT

NTT Ltd has today announced its 'Future Disrupted: 2020' technology trends predictions. They’re based on the most critical technology trends companies need to be...

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Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...

Tech Mahindra sets-up Quantum CoEs in Finland and India to bolster innovation across sectors

Makers Lab, the research and development arm of Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services & solutions, sets...
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