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Connected customers expect a hyper-personalised, effortless experience but organisations are slow to respond: Report

NTT Ltd, a world-leading global technology services provider, has revealed the findings of its annual Global Customer Experience Benchmarking Report titled “The Connected Customer:...

Data, automation, IoT will enable virtual societies in 2020, says NTT

NTT Ltd has today announced its 'Future Disrupted: 2020' technology trends predictions. They’re based on the most critical technology trends companies need to be...

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Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...

In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...

Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...