Tag: LogMeIn
LogMeIn unlocks untapped potential of Co-Browsing with Rescue Live Guide
LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster...
LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020
CXNext will bring together industry leaders and experts across customer experience (CX), IT and digital experience to share inspiration, strategy frameworks, and real-time insights to reimagine the customer experience from start to finish
LogMeIn names Rick Ribas as Vice President for global channel sales
LogMeIn has named Rick Ribas as its vice president of Global Channels in a newly created role to lead the company’s growth strategy for...
LogMeIn Virtualizes Face-to-Face Tech Support with Rescue Live Lens
Visual support via mobile camera share enables field service and customer service teams to deliver on-site support from afar
LogMeIn extends availability of emergency Remote Work Kits until June end for schools, healthcare,...
LogMeIn has announced that it will extend the availability of its previously announced offer of free Emergency Remote Work Kits until June for critical...
85% of customer-facing teams are frustrated with lack of technology: LogMeIn
LogMeIn has announced the results of a global study conducted in partnership with Ovum to understand how support agents are faring in the age...
LogMeIn launches AI-powered Bold360 Suite
LogMeIn has introduced the new Bold360 family of products, enabling businesses around the world to create next-level CX wherever the customer needs it most....
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Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...
In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...
Genesys celebrates partner success at the 2022 APAC Partner Conference
Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...
Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services
David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit. In this newly created role,...