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Reliance General Insurance pledges to never miss a customer call with Speechbot

Reliance General Insurance, a 100 per cent subsidiary of Reliance Capital, recently launched an AI-powered Intelligent virtual assistant SpeechBot on its Call-Centre IVR system. The SpeechBot is...

Middle East’s first AI-powered digital engagement banking bot makes banking easy for Mashreq customers

Customers of Mashreq, one of the leading financial institutions in the UAE, are now being served by the region’s first digital engagement banking bot,...

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Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...

In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...

Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...