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Avaya recognises channel pioneers at Annual Channel Meeting

At the Avaya Partner Summit 2020, held as part of Avaya ENGAGE Dubai, Avaya honoured 25 of its most stand-out channel partners from across...

Avaya demonstrates growth opportunities for channel partners at Avaya Partner Summit

Avaya Holdings rallied its channel partner community with deep-dives on the latest Avaya innovations and programs designed to accelerate growth, break into new markets,...

Avaya cloud solution to supercharge global BPOs’ growth

In a bid to strengthen the Business Process Outsourcing (BPO) community, global communication solution provider Avaya has announced that the first phase of a...

Avaya ReadyNow Private Cloud expands data centers to EMEA and APAC regions

Avaya Holdings Corp has announced that its private cloud solution, Avaya ReadyNow, is now being made available with the launch of new Avaya and...

Avaya and IBM sign agreement to accelerate hybrid cloud strategy

Avaya Holdings Corp and IBM have announced that Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud...

A ten-year-old bug still lurking around

As part of the ongoing McAfee Advanced Threat Research effort into researching critical vulnerabilities in widely deployed software and hardware, we decided to have a look at the Avaya 9600 series IP Deskphone

Avaya launches Android based video conferencing service 

Avaya has launched Avaya IX Collaboration Unit CU360 in India and Avaya Equinox Meetings Online (AEMO), cloud-based video conferencing and collaboration service. The CU360...

Avaya partners with Koopid to deliver AI-powered customer journeys

Avaya Holdings has announced that it has expanded its Technology Partner alliances program through a new agreement with Koopid, an AI-powered customer experience orchestration...

Avaya and Afiniti expand AI in contact center segment

Avaya Holdings Corp has expanded its integration with Afiniti to improve customer experience and contact center performance through new capabilities applying behavioural pairing AI...

Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan

Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...

Latest article

Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...

In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...

Genesys celebrates partner success at the 2022 APAC Partner Conference

Genesys recognised its partners with several partnership excellence awards during the 2022 APAC Virtual Partner Conference for their proven success in advancing and elevating...

Park Place Technologies appoints David Cramer as President of Software, Managed and Professional Services

David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit.  In this newly created role,...